1. Business identity
KumushaLink, CRO Reg. No. 792698, is a registered business name operated by EPILYTES DESIGN AND CONSULTING ENGINEERS LIMITED, CRO Company No. 798932, Ireland.
2. Our services
KumushaLink coordinates, assists with and/or verifies agreed activities in Zimbabwe according to a confirmed service scope. Services may be delivered directly or through third-party providers.
3. Scope and exclusions
Each assignment is limited to the agreed scope. A general property check or work verification is not a structural survey, valuation, engineering certification, legal opinion or warranty unless a suitably qualified professional service is separately commissioned.
4. Customer approvals
Material expenditure, scope changes and significant supplier commitments require customer approval or pre-agreed delegated authority. Customers are responsible for providing accurate instructions and lawful authority to request the service.
5. Fees and third-party costs
KumushaLink service fees, supplier costs and agreed disbursements are identified separately where practical. Customer project expenditure is not treated as the KumushaLink service fee.
6. Suppliers and third parties
Where KumushaLink coordinates an independent provider, that provider remains responsible for its own professional or trade performance. KumushaLink’s role and any verification undertaken are limited to the agreed scope.
7. Evidence and verification
“Verified” means available evidence reasonably supports the specific matter we were asked to check. It does not guarantee hidden conditions, technical compliance, ownership, future performance or matters outside the agreed verification scope.
8. Cancellations and refunds
Before a field resource or supplier has been committed, a service-fee refund may be available. Once work, travel or third-party commitments have begun, committed costs and work already performed may be non-refundable. Supplier cancellation rules may also apply.
9. Lawful requests
We may decline or stop requests that appear unlawful, unsafe, misleading, abusive, outside our competence, or likely to expose customers, staff or third parties to unreasonable risk.
10. Data protection
Personal information is handled according to our Privacy Policy and applicable data-protection law.
11. Complaints
Please raise concerns promptly so we can review the job record, communications and available evidence.
12. Contact
Email hello@kumushalink.com or contact us via WhatsApp at +353 83 315 9246.
Updated: 11 September 2026.